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EAPs: Commodity or Workforce Investment? by Robert Levy, President, Corporate Counseling Associates

Employee Assistance Programs stand at a crossroads, and the outcome will determine whether employers are the winners or losers. Some EAPs serve as a static employee-level resource, part of a company’s benefit package. Others continue the original EAP mission of supporting organizations as a strategic resource, working with employees and management to improve the performance and productivity of both individuals and the organization.

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