| Success Stories
Global Ad Agency Seeks to Retain Female Executives
Financial Services Provider Aims to Manage Stress
National Insurance Company Thrust into Crisis Management
Cultural Center Moves to Align HR Department
Senior Executives Get Up to Speed With Expanded Responsibilities
Global Ad Agency Seeks to Retain Female Executives
Client: Global advertising agency
Challenge: Retain senior female account executives, many of whom were not returning after maternity leave
Solution: CCA implemented initiatives to:
- Improve communication, especially while the employee was on leave
- Smooth the empoyees' return to work, including connecting the employee to a Parent Coach from the Work/Life program
- Develop new procedures for enhancing the firm's flex-time policies
Result: Significant gains in employee retention
back to top
Financial Services Provider Aims to Manage Stress
Client: Financial services provider
Challenge: Reduce employee stress (and related spikes in sick time) due to a company reorganization
Solution: CCA moved quickly to help by developing and delivering several customized initiatives:
- On-site stress management programs helped employees better manage their stress
- A comprehensive stress management training program, specifically designed for managers, helped ease tensions and improve teamwork
- Internal communications promoting the Work/Life program increased usage among managers, employees and family members
- A collaborative approach with HR improved staff communications about upcoming changes to the organization
Result: Less stress, fewer sick days, and more productive employees
back to top
National Insurance Company Thrust into Crisis Management
Client: National insurance company
Challenge: Stabilize the corporate culture after an employee commits a sudden homicide on site
Solution: Within 24 hours, CCA's crisis team was on site and assisting the management team with addressing employee concerns about safety and security:
- CCA counselors met with small groups of employees to provide crisis counseling and stabilize their initial shock, fear, anger and sadness
- CCA developed a strategic plan to address the fall-out, advising the company's team on new policies and procedures
- CCA assisted the firm's CEO and key executives put in a number of new safety and security issues to address the problems.
Result: CCA leadership, along with the firm's, met with all employees in small groups to review the changes
back to top
Cultural Center Moves to Align HR Department
Client: Cultural Institution
Challenge: After a leadership change, align the HR department to ensure a more strategic, less task-oriented approach
Solution: CCA conducted staff interviews and focus groups that helped the HR department identify strengths and ways to tie them to the organization's new mission
Result: They decided to outsource certain administrative functions so they could focus more on strategic planning, particularly the development and support of their high level executives.
back to top
Senior Executives Get Up to Speed With Expanded Responsibilities
Client: Senior Management, Financial Services Leader
Challenge: Identify leadership- and management-skill development opportunities that each executive can use to improve performance
Solution: CCA implemented executive coaching to:
- Evaluate each executive's professional strengths, map areas for development, and enhance their awareness of each
- Target learning opportunities - performance coaching, mentoring, action learning - to help executives meet development challenges
- Establish and follow-through on a development plan to help executives leverage professional strengths and learning opportunities to work toward their goals
Result: Significant growth in executive performance and recognition
back to top
|
